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  • Do you take bulk orders and customise?
    Yes, we absolutely do. You can email us with your order and design details at raystatic001@gmail.com . We’ll also try and work out a discount for you, depending on the quantity of your order.
  • What is the product quality?
    Made from 100% ring spun cotton fabrics. The Oversized T-shirts are really comfortable to wear. The fit is loose and feels easy on you.
  • What is the print type?
    Our Fabrics are hand selected and researched to get the best quality DTG Printing in the country.
  • WHAT ARE THE TERMS OF THE EXCHANGE POLICY?
    • Exchanges are only applicable if a wrong size has been ordered, on the same product within a period of 15 days from the date of receiving the product. The shipping cost has to be borne by the customer. • Exchange will be provided only in cases where the product is damaged when received. (T&C applied) *As we do not have our own delivery service we rely on delivery partners like BlueDart, Delhivery, DTDC, etc In case of an exchange; the Delivery partner charges us for reverse pickup from the customer location and then additional delivery charges for delivering new product again to the customer location, As these charges are two-way; we request our customers to pay for one way charges i.e ₹100 (Which will be credited back to the customer’s store wallet after product quality check is completed). • In the interests of hygiene, we may refuse returns where it’s obvious that the item has been worn, washed or soiled. Defective products need not be sent back to us, unless confirmed by the Customer Experience Team.(T&C applied) • If there is a manufacturing issue, or if you have any other query regarding this, you can contact us on the number or email us on raystatic001@gmail.com
  • WHAT IS THE REFUND POLICY FOR RETURNS OF ORDERS PLACED DURING A SALE?
    If an order placed during a sale is returned to us, only the amount paid by you will be refunded, not the current product price.
  • WHAT IS REFUND POLICY FOR PRE-PAID ORDER CANCELLATION?
    If an order is cancelled before shipment, the refund will be done to your bank account and will reflect within 7-10 business days.
  • I HAVEN'T RECEIVED MY REFUND YET. WHAT SHOULD I DO?
    We update our customers via email once we initiate the refund procedure. Bank refunds will take 7-10 business days.
  • Can I track my order?
    You can track your order once it has been dispatched from our warehouse. An email and SMS will be sent with a link. You can also track it from your account on the website by Selecting ‘Orders’ from the top right corner and then clicking on ‘Track Order’ for the respective Order ID.
  • What is the cancellation procedure?
    If you want to edit your order we will not be able to change anything once shipped. For changes in the order before it has been shipped, please call us directly on the number and we will see if we can work it out for you. COD Orders that have not been shipped can be cancelled by contacting our customer care. For prepaid orders cancellation is not available.
  • Are there any additional shipping charges?
    Yes. Order's below the value of Rs. 1499 have to pay Rs. 60 for the shipping price.
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